Our Appointment & Cancellation Policy

We greatly value your time and our artists’ time. We understand that life happens, but last-minute cancellations or reschedules can make it difficult to accommodate other clients and impact our team, which works hard to ensure you look and feel your best. Please review our policy below:

Appointment Bookings & Cancellations:

• When booking, your card details will be securely stored through our Mindbody App. We do not have access to these details once entered.

• Cancellations or Reschedules made the day before your appointment will incur a 50% charge of the booked service.

• Cancellations or No-Shows on the day of your appointment will be charged the full amount of the booked service.

• Any fees incurred must be paid before booking future appointments.

Permanent Makeup (PMU) Sessions:

• PMU Initial Sessions require a $100 non-refundable deposit. If you cancel or reschedule, a new deposit is required.

• PMU Perfection Sessions and Annual Color Boost Appointments will incur a $50 cancellation/rescheduling fee if canceled or rescheduled within two weeks of the appointment date.

Deposits for Specific Services:

• PMU Initial Sessions require a $100 non-refundable deposit. If you cancel or reschedule, a new deposit is required.

• Annual Color Boost Appointments will require a $50 deposit at the time of booking.

We ask that you give us as much notice as possible if you need to cancel or reschedule. We look forward to seeing you at your next appointment!